Terms and Conditions
- Once the order has been placed, it can not be changed. For example, personalised names, colour requests ect.
- If you would like to add to your order please email email@example.com within 2 days after placing your existing order and we will send you a combined postage discount code.
- All items are made to order.
- All items are sent 1st class via Royal Mail. Proof of postage is always obtained.
- My turnaround time for orders is up to 7 - 10 working days. Please note that in busier times this may increase.
- We do not accept returns, exchanges or cancellations.
- If an item is received faulty, you must email a photo of the received goods and packaging within 2 days of delivery to firstname.lastname@example.org
Safety and Care
- Bows and accessories are not toys and should not be played with.
- All hair accessories must only be worn under adult supervision due to small parts. Please ensure that children / babies are not left unattended whilst wearing them and that they are removed when children / babies are sleeping.
-You should never wash or get your bows wet as this will weaken them and may cause them to weaken and come apart.